Service and Support – (Residential)

No Contract Price Schedule

 


Standard Service Rate:

Mon-Fri 7:30am-4:30pm

1 technician Billed at $95 - $125 /hour (2-hour min)

Trip Charge Min $50

Total calculated at completion


Standard Phone Support Rate:

Mon-Fri 7:30am-4:30pm

Billed at $95 -$125/hour in 15 min increments

(30-minute minimum)

Total calculated at completion


Standard Programming Rate:

Mon-Fri 7:30am-4:30pm

1 technician Billed at $125/hour (1.5-hour min)

Trip Charge Min $50

Total calculated at completion


Emergency Service Rates:

Weekends/Holidays/After business hours

1 technician Billed at $145-$250 -hour (3-hour min)

Trip Charge Min $100

Total calculated at completion


Emergency Phone Support Rates:

Weekends/Holidays/After business hours

Billed at $145/hour in 15 minute increments

(1 Hour minimum)

Total calculated at completion

 

Emergency Programming Support Rate:

Weekends/Holidays/After business hours

Billed at $250/hour (3-hour min)

Trip Charge Min $100

Total calculated at completion