Service and Support – Commercial
No Contract Price Schedule
Standard Service Rate:
Mon-Fri 7:30am-4:30pm
1 technician Billed at $95 - $125 /hour (2-hour min)
Trip Charge Min $50
Total calculated at completion
Standard Phone Support Rate:
Mon-Fri 7:30am-4:30pm
Billed at $95-$125/hour in 15-minute increments
(30-minute minimum)
Total calculated at completion
Standard Programming Rate:
Mon-Fri 7:30am-4:30pm
1 technician Billed at $125/hour (2-hour min)
Trip Charge Minimum $50
Total calculated at completion
Emergency Service Rates:
Weekends/Holidays/After business hours
1 technician Billed at $285/hour (3-hour min)
Trip Charge Min $150
Total calculated at completion
Emergency Phone Support Rates:
Weekends/Holidays/After business hours
Billed at $210/hour in 15-minute increments
(.5-hour minimum)
Total calculated at completion
Emergency Programming Support Rate:
Weekends/Holidays/After business hours
Billed at $290/hour (4-hour min)
Trip Charge Minimum $100
Total calculated at completion
For service/support tickets and incident tracking, please fill out our service/support form at: