Service and Support – Commercial

No Contract Price Schedule

 


Standard Service Rate:

Mon-Fri 7:30am-4:30pm

1 technician Billed at $95 - $125 /hour (2-hour min)

Trip Charge Min $50

Total calculated at completion


Standard Phone Support Rate:

Mon-Fri 7:30am-4:30pm

Billed at $95-$125/hour in 15-minute increments

(30-minute minimum)

Total calculated at completion


Standard Programming Rate:

Mon-Fri 7:30am-4:30pm

1 technician Billed at $125/hour (2-hour min)

Trip Charge Minimum $50

Total calculated at completion


Emergency Service Rates:

Weekends/Holidays/After business hours

1 technician Billed at $285/hour (3-hour min)

Trip Charge Min $150

Total calculated at completion


Emergency Phone Support Rates:

Weekends/Holidays/After business hours

Billed at $210/hour in 15-minute increments

(.5-hour minimum)

Total calculated at completion

 

Emergency Programming Support Rate:

Weekends/Holidays/After business hours

Billed at $290/hour (4-hour min)

Trip Charge Minimum $100

Total calculated at completion



 For service/support tickets and incident tracking, please fill out our service/support form at:

https://support.crescentdigital.com